
TCS prides itself on the level and quality of service provided to its clients. As evidence of this, TCS was the first container terminal in the UK to be awarded the prestigious ISO 9002, which has subsequently been added to by the award of ISO 9001-2000, and also ISO 14001. The terminal has also achieved ISO28000, a security management system standard which has been developed specifically for logistics companies and organisations that manage supply chain operations. Finally, and most recently, TCS was certified ISO18001 compliant which covers the areas of occupational health and safety. The terminal is the first in the world to be certified with all four management systems.
Specialist activity for which TCS has gained accreditation is for the storage, and monitoring, of refrigerated containers.
TCS can provide full supporting facilities to its main function, providing one stop shopping for users of the terminal. Amongst these are:
TCS places great emphasis on good security on its terminal, and boasts what is one of the most comprehensive, and modern surveillance systems available. In addition, the terminal has fully manned, 24 hour security on site
Tilbury Container Services offer its customers the best facilities available. These include:-
| Berths: | Riverside Berths 600 metres Inside Berths 575 metres |
| Minimum depth: | Riverside Berth – 13.5 m 39 Berth - 10.5 m |
| Cranes: | 2 x 15 outreach (40-tonne capacity single lift, 60-tonne capacity twin lift) |
| Straddle carriers: | 45 Diesel Electric Carriers - 14 x 3 high 31 x 4 high twin-lift |
| Ancillary equipment: | 3 Reach Stackers, 4 MT Container Handlers |
| Other facilities: | Fully computerised yard and ship planning (NAVIS-SPARCS) |
| Capacity: | Approx. 700,000 TEU’s |
| Employees: | Over 200, plus contractors |
| Operational: | Shipside 365 days a year (except Christmas day) 24 hours per day (Bank Holiday working by arrangement) Landside 1400 Sunday-1400hrs Saturday except Bank Holidays |