TCS prides itself on the level and quality of service provided to its clients. As evidence of this, TCS was the first container terminal in the UK to be awarded the prestigious ISO 9002, which has subsequently been added to by the award of ISO 9001-2000, and also ISO 14001. Again, firsts for a world wide terminal operator.

Specialist activity for which TCS has gained accreditation is for the storage, and monitoring, of refrigerated containers.

TCS prepares and presents cargo for examinations and inspections undertaken by HMC, Port Health Authority, MAFF and other statutory bodies. These operations are also included in the certificated procedures. Providing even further acknowledgement of the recognition given to TCS' quality of service.

TCS can provide full supporting facilities to its main function, providing one stop shopping for users of the terminal. Amongst these are:

Uncontainerised cargo handling, and lashing. A full service for abnormal loads, and those requiring the services of riggers is available from either the terminals own labour, or from specialists located on site.

Ship planning. TCS provides a comprehensive ship planning service for load/discharge of ships, based on the requirements of the ship operator. Bayplans in BAPLIE format can be electronically exchanged with operating lines and terminals.

TCS places great emphasis on good security on its terminal, and boasts what is one of the most comprehensive, and modern surveillance systems available. In addition, the terminal has fully manned, 24 hour security on site
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